Complete Care | 904-308-CARE(2273)
Imagine the convenience of having a medical expert in the neighborhood who offers house calls.
St. Vincent's HealthCare now features Complete Care for people living in Ortega, Riverside and Avondale. Participants have access to in-home primary care visits by a nurse practitioner, phone consults with a nurse practitioner 24/7, pharmaceutical evaluation and support, care coordination and more.
What is Complete Care?
It’s a St. Vincent’s program being offered to residents of Riverside, Avondale and Ortega. Participants enjoy access to compassionate medical care, health navigation and personalized health education in the comfort of their own homes.
What services will be offered?
• in-home primary care visits by a nurse practitioner (in coordination with your physician)
• telephone consults with nurse practitioners 24 hours a day, 7 days a week
• pharmaceutical evaluation and support from a licensed pharmacist
• care coordination of medical and wellness needs
• health and wellness checks including communication with loved ones as requested
How much does Complete Care cost?
Individuals pay $85 a month and couples $125 per month. By law, additional billable services performed must be billed to your insurance.
Do I have to change my primary care physician?
No. We know how important the relationship is between you and your primary care physician. Complete Care is focused on providing care in coordination with your physician, not replacing your physician or having you change physicians.
How long will it take to be seen by the nurse practitioner?
Our goal is for the nurse practitioner to answer your call immediately. In the event she is with another patient, she will respond to your message within 30 minutes. If you require a visit, the nurse practitioner will coordinate one to your home the same day.
What hours will the nurse practitioner work?
The nurse practitioner is scheduled 7 a.m. – 7 p.m. Seven days a week.
How do I sign up?
It’s very easy. Call us at 308-CARE(2273).