First Live Tweeted Surgery In Jacksonville
Embracing Social Media Technology to Assist Patient Education
In November 2009, St. Vincent's "tweeted" a live surgery for the first time. Dr. Paul Chappano and Dr. Erez Sternberg performed a bilateral mastectomy with immediate reconstruction for a woman who was diagnosed with breast cancer.
Hospital staff tweeted on a laptop in the actual operating room and were in the room during the entire 3.5 hour procedure. The patient's family gathered in the surgical waiting room with a large display monitor showing all the updated tweets. Over 10 family members read along as the surgeons performed the operation.
A nurse also visited with them from time to time to make sure they knew how long each step in the process would take. The family was tentative at first, but afterward said what a great experience it was. They felt comforted and less anxious knowing exactly what was happening to their loved one. Seeing the tweets on a regular basis made the wait much more tolerable according to the family members and they expressed their sincere appreciation for the updates.