Frequently Asked Questions

Q: Who do I call to schedule cancer appointments or if I am experiencing symptoms I’m concerned about?

A: Cancer testing is provided in several areas of the hospital and in some of the physicians’ offices. To get started, it is best to call one of our expert HealthLink nurses at 904-308-LINK (5465) or 1-800-226-5465. The nurse who answers your call can also help if you need a physician.

Q: Can St. Vincent’s help me if I am having financial difficulties paying for services?

A: St. Vincent’s mission is to serve those in need. Although there are some limitations, our financial counselors can help you determine if you qualify for a funding source. Call St. Vincent’s cashier’s office at 904-308-8350 and ask to speak to a financial counselor regarding your individual situation.

Q: Who do I call to schedule a mammogram?

A: Call our centralized scheduling department at 904-308-7428 or 1-800-349-3744. You have the choice to schedule your mammogram at St. Vincent’s Medical Center Riverside or Southside. We also have a Mobile Mammography Unit that travels to a different location each day and might be near your home or place of work. You can call this same number for the Mobile Unit schedule.

Q: What should I do if cancer runs in my family?

A: You should have a thorough discussion with your physician. He or she may decide that you only need to do the routine annual screenings (colonoscopy, mammography, PAP smear, etc.), or you may need genetic testing. Make sure you discuss all aspects of your family history with your physician so you can be as informed as possible regarding your cancer risk.

Q: Where can I get more information on cancer?

A: There are several websites with cancer information, but you should be cautious to use only reputable sites. We suggest visiting the American Cancer Society at, the National Institute of Health at, or the National Cancer Institute at

Q: At what age should I start getting tested for cancer?

A: Guidelines for screening exams vary depending on the effectiveness of the screening exam. The American Cancer Society provides information on when you should start screening for cancers such as breast cancer, colon cancer, GYN cancer, and other cancers at As always, you should also have a discussion with your physician regarding your risk and when you should start screening.

St. Vincent’s HealthCare. Mary Virginia Terry Cancer Center.