Quality and Safety At St. Vincent's HealthCare

At St. Vincent's HealthCare, we want to be as transparent as possible in order to help you make the most informed healthcare decisions. We are committed to delivering high quality care at all of our facilities.

St. Vincent’s is proud that we exceed or meet national averages in many key categories. We are working very hard to improve our scores in areas where we fall below national and state averages.

 

The latest data available (October 2012 - September 2013) is reported below. 

Patient Satisfaction

Patients who reported that their nurses "Always" communicated well.

St. Vincent's Riverside 77%
St. Vincent's Southside 79%
Florida Average 75%
National Average 79%

Patients who reported that their doctors "Always" communicated well.

St. Vincent's Riverside 79%
St. Vincent's Southside 80%
Florida Average 77%
National Average 81%

Patients who reported that they "Always" received help as soon as they wanted.

St. Vincent's Riverside 60%
St. Vincent's Southside 66%
Florida Average 62%
National Average 67%

Patients who reported that their pain was "Always" well controlled.

St. Vincent's Riverside 66%
St. Vincent's Southside 71%
Florida Average 68%
National Average 71%

Patients who reported that staff "Always" explained about medicines before giving it to them.

St. Vincent's Riverside 61%
St. Vincent's Southside 65%
Florida Average 60%
National Average 64%

Patients who reported that the hospital environment was "Always" clean and quiet.

St. Vincent's Riverside 61%
St. Vincent's Southside 68%
Florida Average 64%
National Average 67%

Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home.

St. Vincent's Riverside 84%
St. Vincent's Southside 89%
Florida Average 83%
National Average 86%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).

St. Vincent's Riverside 68%
St. Vincent's Southside 69%
Florida Average 66%
National Average 70%

Patients who reported YES, they would definitely recommend the hospital.

St. Vincent's Riverside 71%
St. Vincent's Southside 75%
Florida Average 69%
National Average 71%

Heart Attack

Higher percentages are better.

Heart attack patients given PCI within 90 minutes of arrival

St. Vincent's Riverside 98%
St. Vincent's Southside 100%
Florida Average 96%
National Average 95%

Heart attack patients given aspirin at discharge

St. Vincent's Riverside 100%
St. Vincent's Southside 100%
Florida Average 99%
National Average 99%

Heart attack patients given a prescription for a statin at discharge

St. Vincent's Riverside 100%
St. Vincent's Southside 96%
Florida Average 99%
National Average 99%

Heart Failure

Higher percentages are better.

Heart failure patients given discharge instructions

St. Vincent's Riverside 94%
St. Vincent's Southside 94%
Florida Average 94%
National Average 93%

Heart failure patients given an evaluation of Left Ventricular Systolic (LVS) function

St. Vincent's Riverside 100%
St. Vincent's Southside 100%
Florida Average 99%
National Average 99%

Heart failure patients given ACE inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

St. Vincent's Riverside 99%
St. Vincent's Southside 94%
Florida Average 98%
National Average 96%

Pneumonia

Higher percentages are better.

Pneumonia patients whose initial emergency room blood culture was performed prior to the administration of the first hospital dose of antibiotics

St. Vincent's Riverside 99%
St. Vincent's Southside 98%
Florida Average 98%
National Average 97%

Pneumonia patients given the most appropriate initial antibiotic(s)

St. Vincent's Riverside 99%
St. Vincent's Southside 93%
Florida Average 97%
National Average 95%

SCIP

Higher percentages are better.

Outpatients having surgery who got an antibiotic at the right time (within one hour before surgery)

St. Vincent's Riverside 99%
St. Vincent's Southside 97%
Florida Average 98%
National Average 97%

Surgery patients who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection

St. Vincent's Riverside 99%
St. Vincent's Southside 97%
Florida Average 99%
National Average 98%

Surgery patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

St. Vincent's Riverside 99%
St. Vincent's Southside 99%
Florida Average 98%
National Average 97%

Patients who got treatment at the right time (within 24 hours before or after their surgery) to help prevent blood clots after certain types of surgery

St. Vincent's Riverside 99%
St. Vincent's Southside 99%
Florida Average 98%
National Average 97%

Outpatients having surgery who got the right kind of antibiotic

St. Vincent's Riverside 98%
St. Vincent's Southside 99%
Florida Average 97%
National Average 97%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on the beta blockers during the period just before and after their surgery

St. Vincent's Riverside 100%
St. Vincent's Southside 98%
Florida Average 98%
National Average 97%

Surgery patients who were given the right kind of antibiotic to help prevent infection

St. Vincent's Riverside 99%
St. Vincent's Southside 98%
Florida Average 99%
National Average 99%

Heart surgery patients whose blood sugar (blood glucose) is kept under good control in the days right after surgery

St. Vincent's Riverside 99%
St. Vincent's Southside Not Available
Florida Average 97%
National Average 96%

Surgery patients whose urinary catheters were removed on the first or second day after surgery

St. Vincent's Riverside 93%
St. Vincent's Southside 100%
Florida Average 96%
National Average 95%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal by the end of surgery

St. Vincent's Riverside 100%
St. Vincent's Southside 100%
Florida Average 100%
National Average 100%

Surgery patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

St. Vincent's Riverside 99%
St. Vincent's Southside 99%
Florida Average 99%
National Average 98%

Preventive Care

Higher percentages are better.

Patients assessed and given influenza vaccination

St. Vincent's Riverside 85%
St. Vincent's Southside 98%
Florida Average 90%
National Average 86%

Patients assessed and given pneumonia vaccination

St. Vincent's Riverside 91%
St. Vincent's Southside 97%
Florida Average 92%
National Average 88%