Patient & Visitor's Guide

We are committed to making your stay at St. Vincent's Medical Center as pleasant as possible. Finding your way to the services you need does not have to be difficult. That's why we've created this informative Patient and Visitor's Guide. All the information here pertains to all our facilities. If you have a question not addressed here, please call us at one of the phone numbers listed below.

St. Vincent's Medical Center - 904-308-7300
St. Luke's Hospital - 904-296-3700
St. Catherine Labouré Manor - 904-308-4706

Additionally, you'll find volunteers and ambassadors placed at every major entrance to help, and our associates are happy to offer information as well.

Admission Process

We've made our admission process simple to make your initial experience with St. Vincent's HealthCare a pleasant one. Learn more about our admission procedures.

Visitation Policy

Visits from family and friends can play an important part in a patient's recovery. Learn more about visiting hours and policies at each facility.

Maps & Directions

Find your way at our locations with ease. On the maps page you'll find campus maps you can download and bring with you.

Parking

Three parking garages at St. Vincent's Medical Center are available for patient and visitor parking. The cost is $2 per day. Find the closest parking ramp for your visit.

SMOKE-FREE FACILITIES

St. Vincent's HealthCare is tobacco-free, inside and out. In fact, in 2008, every hospital in Jacksonville became tobacco-free. This means smoking and tobacco products are not allowed anywhere on our campuses, parking lots, grounds, etc. We appreciate your help in guarding the health of our patients, visitors, and associates by refraining from smoking and tobacco use.

EXPRESSING YOUR CONCERNS

If something does not meet your expectation we want to hear about it. Please address your concerns to the nursing manager where you or your loved one is located, in one of the Feedback boxes found on each unit and near elevators, or through Our Commitment To You Resources.

Upcoming Events

  • Mobile Mammography

    SVHC Mobile Mammography brings Breast Health screening to your neighborhood. Sign up to get a fast, easy screening mammogram at a Northeast Florida location near you.

  • Diabetes Education Session B

    On The Road To Managing Your Diabetes is an two-hour, interactive class that teaches patients to manage diabetes through a series of games and other tools. The class is certified by the American Diabetes Association.

  • Man To Man

    Free Prostate Cancer Support Group offered to patients and caregivers. Healthcare providers offer information on the cancer journey.

  • Diabetes Education Part I

    On The Road To Managing Your Diabetes is an 4-hour, interactive class that teaches patients to manage diabetes through a series of games and other tools. The class is certified by the American Diabetes Association.

  • Delicious Destinations

More Events >>