Obtaining Your Medical Records

If you would like a copy of your medical records, please contact the Medical Records Office at the hospital that treated you. St. Vincent's HealthCare keeps patient medical records up to a maximum of 10 years.

For individuals seeking copies of their records, the cost is $1 per page. Record requests from other treating physicians or hospitals are complimentary. 

You can make a medical records request by phone, online or in person. 

By Phone Or Online

To protect your medical and personal information, your signature is required to obtain your medical records. Please fill out a Release of Medical Information Form and fax to the facility you were treated at using the fax number provided on the form.

In Person

In order to receive a copy of your records, you must present a valid picture ID or Power of Attorney documentation. You may pick up your records at our records offices between 8:00 a.m. and 4:30 p.m., Monday through Friday, at the following locations: 

  • St. Vincent's Riverside Office - Second floor of the main building
  • St. Vincent's Southside Office - Ground floor of main building

How To Obtain X-Rays And Other Images

You may contact the Imaging Offices at St. Vincent's Medical Center Riverside or St. Vincent's Medical Center Southside, formerly St. Luke's Hospital.  to obtain copies of your X-rays, mammograms and other imaging results. These results are offered on CD at no charge. In order to receive a copy, you must contact the facility where you were treated at least 24 hours in advance.

St. Vincent's Riverside St. Vincent's Southside
1 Shircliff Way
Attn: Imaging Office
Jacksonville, FL 32204
4201 Belfort Road
Attn: Imaging Office
Jacksonville, FL 32216
Phone: 904-308-8081 Phone: 904-296-5922
Fax: 904-308-2971 Fax: 904-296-4686
Hours: 8:00 a.m. to 4:30 p.m., Monday - Friday Hours: 8:00 a.m. to 4:30 p.m., Monday - Friday

Request a Birth Certificate

To obtain copies of birth certificates of babies born at our hospitals, please contact:

Duval County Health Department
Attn: Office of Vital Statistics
900 University Blvd. N. Ste. 101
Jacksonville, FL 32211
Phone: 904-253-1620

Upcoming Events


  • Mobile Mammography

    SVHC Mobile Mammography brings Breast Health screening to your neighborhood. Sign up to get a fast, easy screening mammogram at a Northeast Florida location near you.

  • Weight Loss Surgery Seminar

    Informational session on weight loss surgery options available.

  • Saturday Childbirth Class at St. Vincent's Southside

    This is a Saturday, 8 hour class which covers labor and birth, comfort and relaxation techniques, hospital and medical procedures, analgesia and anesthesia, vaginal and cesarean birth, admission to the Family Birth Place and a tour.

  • Saturday Childbirth Class at St. Vincent's Riverside

    Classes cover the anatomy and physiology of pregnancy, changes during pregnancy, warning signs of pre-term labor, potential complications of pregnancy, what to expect during labor and birth, labor support and more.

  • Safe Sitter Class at St. Vincent's Riverside

    Girls and boys ages 11 and up have the opportunity to acquire competencies in rescue skills, basic first aid, and safe and nurturing childcare.