Your Medical Records

Medical Records

St. Vincent’s HealthCare maintains medical records for up to 10 years. If you would like a copy of yours, you can do so in person or by fax. The cost is $1 per page for individuals seeking copies of their records.

By Fax

To protect your medical and personal information, your signature is required to obtain your medical records. Please fill out a Release of Medical Information Form and fax to the facility you were treated at using the fax number provided on this form.

In Person

In order to receive a copy of your records, you must present a valid picture ID or Power of Attorney documentation. You may pick up your records at the medical record office of the hospital where you received treatment. Each of our locations is open Monday through Friday between 8:00 am and 4:30 pm.

  • St. Vincent's Clay County Office - First floor near Registration
  • St. Vincent's Riverside Office - Second floor of the main building

  • St. Vincent's Southside Office - Ground floor of main building
How To Obtain X-Rays And Other Images

You may obtain copies of your X-rays, mammograms and other imaging results on each of our three campuses. These results are offered on CD at no charge. In order to receive a copy, you must contact the facility where you were treated and allow for 24 hours to process the order.

St. Vincent's Clay County

1670 St. Vincent's Way
Attn: Imaging Office
Middleburg, FL 32068

Phone: 904-602-1279
Fax: 904-602-2705


Monday – Friday
7:30 a.m. to 4:30 p.m.,

8:00 am to Noon

St. Vincent's Riverside

1 Shircliff Way
Attn: Imaging Office
Jacksonville, FL 32204

Phone: 904-308-8081
Fax: 904-308-2971

Monday - Friday
8:00 am to 4:30 pm

St. Vincent's Southside

4201 Belfort Road
Attn: Imaging Office
Jacksonville, FL 32216

Phone: 904-296-5922
Fax: 904-296-4686

Monday – Friday
8:00 am to 4:30 pm

Request a Birth Certificate

To obtain copies of birth certificates of babies born at one of our hospitals, please contact:

Duval County Health Department
Attn: Office of Vital Statistics
900 University Blvd. N. Ste. 101
Jacksonville, FL 32211
Phone: 904-253-1620