Obtaining Your Medical Records

If you would like a copy of your medical records, please contact the Medical Records Office at the hospital that treated you. St. Vincent's HealthCare keeps patient medical records up to a maximum of 10 years.

For individuals seeking copies of their records, the cost is $1 per page. Record requests from other treating physicians or hospitals are complimentary. 

You can make a medical records request by phone, online or in person. 

By Phone Or Online

To protect your medical and personal information, your signature is required to obtain your medical records. Please fill out a Release of Medical Information Form and either fax or mail it to the healthcare facility where you were treated.

St. Vincent's Medical Center
1 Shircliff Way
Attn: Medical Records
Jacksonville, FL 32204		 St. Luke's Hospital
4201 Belfort Road
Attn: Medical Records
Jacksonville, FL 32216
Phone: 904-308-8019 Phone: 904-296-3758
Fax: 904-384-1651 Fax: 904-296-4929

In Person

In order to receive a copy of your records, you must present a valid picture ID or Power of Attorney documentation. You may pick up your records at our records offices between 8:00 a.m. and 4:30 p.m., Monday through Friday, at the following locations: 

  • St. Vincent's Medical Center Office - Second floor of the main building
  • St. Luke's Hospital Office - Ground floor of main building

How To Obtain X-Rays And Other Images

You may contact the Imaging Offices at St. Vincent's Medical Center or St. Luke's Hospital to obtain copies of your X-rays, mammograms and other imaging results. These results are offered on CD at no charge. In order to receive a copy, you must contact the facility where you were treated at least 24 hours in advance.

St. Vincent's Medical Center St. Luke's Hospital
1 Shircliff Way
Attn: Imaging Office
Jacksonville, FL 32204 		4201 Belfort Road
Attn: Imaging Office
Jacksonville, FL 32216
Phone: 904-308-8081 Phone: 904-296-5922
Fax: 904-308-2971 Fax: 904-296-4686
Hours: 8:00 a.m. to 4:30 p.m., Monday - Friday Hours: 8:00 a.m. to 4:30 p.m., Monday - Friday

Request a Birth Certificate

To obtain copies of birth certificates of babies born at our hospitals, please contact:

Duval County Health Department
Attn: Office of Vital Statistics
900 University Blvd. N. Ste. 101
Jacksonville, FL 32211
Phone: 904-253-1620

Upcoming Events

  • Mobile Mammography

    SVHC Mobile Mammography brings Breast Health screening to your neighborhood. Sign up to get a fast, easy screening mammogram at a Northeast Florida location near you.

  • Diabetes Education Session B

    On The Road To Managing Your Diabetes is an two-hour, interactive class that teaches patients to manage diabetes through a series of games and other tools. The class is certified by the American Diabetes Association.

  • Man To Man

    Free Prostate Cancer Support Group offered to patients and caregivers. Healthcare providers offer information on the cancer journey.

  • Diabetes Education Part I

    On The Road To Managing Your Diabetes is an 4-hour, interactive class that teaches patients to manage diabetes through a series of games and other tools. The class is certified by the American Diabetes Association.

  • Delicious Destinations

More Events >>