St. Vincent's HealthCare is located in Jacksonville, Florida, in the Riverside area of the city. The medical center sits on the west bank of the St. Johns River, which divides the downtown. The address is 1 Shircliff Way, (formerly 1800 Barrs St.), Jacksonville, FL. 32204.

To minimize check-in procedures in the Admitting Office, many admission interviews are conducted by telephone. Please call 904.308.7404 to pre-register. Based on your procedure, you will be instructed as to where to go and what to bring.

If possible, on the day you are to arrive, please arrange for a friend or relative to bring you to the hospital. The most convenient place for patients to enter the medical center is through the main entrance on Barrs Street. Wheelchairs are available throughout the facility. Please contact the Concierge (just inside the door), a Security Ambassador, or the Information Desk if you need help.

Inpatient guests may bring the following items: a copy of your Advance Directive; an insurance card, group number information, and pre-certification number, if required; pajamas or nightgown; slippers and robe; and a small amount of money for items you may want from the gift shop.

New parents must have an infant car seat to take the baby home. You may also wish to bring a special outfit for the baby to wear.

Patients are asked not to bring: valuables, like jewelry and cash; excessive clothing; alcoholic beverages or illegal substances; radios and televisions; heating pads, electric hair dryers and other small electronic appliances.

St. Vincent's HealthCare is not responsible for lost or misplaced items including dentures, hearing aids, glasses and clothing.

St. Vincent's HealthCare main campus has three parking garages. All three charge a fee of $1 per hour with a maximum of $4 a day. The garages are:

• Dillon Garage - located at Riverside and Shircliff Way
• DePaul Garage - located directly in front of the medical center at 1 Shircliff Way
• Riverhouse Garage - located on King Street near the Gary and Nancy Chartrand Heart & Vascular Center

If you are bringing a patient to the hospital for admission, you may receive a pass for free parking on the day of admission. It is good for a one-time trip in and out of the garage. Another free parking pass is provided the day the patient is discharged. You may pick up a pass from the Information desk in the main lobby or from the Security Office next to the Emergency Department.

Families of inpatients receive a discounted parking pass. This pass is for family members only. It allows a one-time trip in and out of the the Dillon Garage for a maximum fee of $1.75. Outpatients receive a free parking pass when they arrive at the outpatient area.

Regular visiting hours are 7 a.m. to 8:30 p.m. with a few exceptions:

• Open Heart Recovery - 20-minute visits beginning at 9 a.m., 1 p.m., 5 p.m. and 8 p.m. for immediate family only. Please see the nurse about the appropriate number and age of visitors.
  
• Intensive Care, Coronary Care and Intermediate Care Units - One hour visits beginning at 6 a.m., 9 a.m., 1 p.m., 5 p.m. and 8:30 p.m. Two visitors at a time and please ask your doctor about children under the age of 12.
  
• Maternity Suites - regular visiting hours are 8 a.m. to 8:30 p.m. Please see special maternity visitation rules for this area.

For late evening or overnight visiting (between 8:30 p.m. and 7 a.m.) family and guests must come into the hospital though the Emergency Department entrance and stop by the Security Office for a Visitor's Pass. This pass must be worn at all times during these restricted visiting hours.

• Dillon's Cafe is located in the Dillon Building. Meals are served from 7 a.m. to 2 p.m. Monday through Friday
• Berg's Bistro is located on the bottom floor of the DePaul Building, 7 a.m. to 7 p.m., everyday

Vending machines are available in the following locations:

• 1st floor, near patient admitting
• 1st floor, inside the DePaul Building next to Imaging
• 2nd floor near the Surgery Waiting Room
• 3rd  floor between the ICU and CCU waiting rooms